This was a comment made to a customer by a competitor! This chap expected the lady to remove the old film from her lounge windows. Another competitor was going to charge her at an hourly rate, similar to a lawyer's fee, for 3 hours labour taking the film off. (I stripped the film and re-tinted it in 2.5 hours).
What a bunch of cowboys in our industry. No wonder our business is doing so well!
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